Slidzu

Support

Need help with Slidzu? Most answers are below. Still stuck? Email [email protected] and we’ll reply as soon as we can.

How do I play?

Tap an arrowhead. If nothing is in its way, the whole arrow slides off the board. If another arrow is in the way, it bumps back. Clear every arrow to reveal the picture. Settings → How to play shows the rules again.

I keep tapping the wrong arrow.

Only the arrowhead (the pointed end) responds; taps on bodies do nothing. On small boards, pinch to zoom. Long-press an arrowhead to preview its path. You can also turn on Settings → Precision mode: the first tap aims, the second tap slides.

Can I get stuck or lose a level?

No. There are no lives and no timers, and every level is checked by our solver so it can always be cleared. A bump only lowers the stars for that level. Undo is unlimited and free.

How do stars work?

Clear a level with no bumps for 3 stars, 1–2 bumps for 2 stars, and 3 or more for 1 star. Stars never block progress; they unlock free board themes.

How do I get more hints?

You start with 3 hints and get 1 free hint every day. You can also watch an optional video for +1 hint, or buy a hint pack in the shop.

I bought Remove ads but I see ads.

Open Shop → Restore purchases while signed in to the same Google account you used to buy. If it still doesn’t work, email us with the time of purchase (no payment details needed).

How do I get a refund?

Purchases are handled by Google Play. You can request a refund from Google Play: Google Play refund help.

Does Slidzu work offline?

Yes. All main levels, the daily puzzle, hints and undo work without a connection. The shop and ads need the internet.

When does the daily puzzle reset?

Every day at 00:00 UTC. Everyone gets the same board that day. A full 7-day streak earns a streak freeze that covers one missed day.

I saw an inappropriate ad.

Sorry about that. Use Settings → Help → Report an ad, or email us the time you saw it. We block reported advertisers and categories.

How do I change my ad privacy choices?

If you are in the EEA, UK or Switzerland, open Settings → Privacy options. Everyone can reset the advertising ID in Android settings.

Contact

Zargham Labs LLC · [email protected]